At Zoivane Pets, we know plans can change, and we’re here to make things easy for our pet parents! If you need to cancel your order, don’t worry—just check out our simple cancellation policy below. 🐾
🐶 Order Cancellation:
You can cancel your order within 12 hours of placing it or before it has been shipped.
Once the order has been processed or shipped, we won’t be able to cancel it.
Need to cancel? Just reach out to our friendly support team at or [Customer Service Phone Number 9727054006, 9586444006].
💰 Refund for Canceled Orders:
If you cancel within the eligible time, we’ll process a full refund within 5-7 business days to your original payment method.
🚫 Auto-Cancellation:
Sometimes, orders may be auto-canceled due to payment failure, stock unavailability, or incorrect shipping details.
If this happens, don’t worry! Your refund (if applicable) will be processed automatically.
📦 Modifying an Order:
Want to update your shipping address or make changes to your order? Let us know within 12 hours of placing your order.
Once it’s processed, we won’t be able to make modifications.
📞 Contact Us:
If you need to cancel or modify your order, just give us a shout at [Customer Service Email] wecare.zoivane@gmail.com or call us on 9727054006, 9586444006 Customer Service Phone We’re always happy to help!
Thank you for trusting Zoivane Pets! We appreciate you and your furry companions. 🐕🐾💕